FAQ

Do you have a minimum order?
Every item has its own minimum quantity.

How long will this take?
Our factories can ship as quickly as 24 hours from receipt of order.

Do you accept rushes?
Yes. In some cases, additional charges will apply.

What kind of payment do you accept?
We accept cash, checks, Visa, MasterCard and American Express.

Can you send me samples?
Yes.

What information do you need to give me a quote?
Items, quantities, sizes and in-hands date.

Can you use my artwork?
Yes, if it meets our quality standards for a good imprint.

Can you design artwork for me?
Absolutely.

How do I know I’ll like the finished product?
We take pride in what we do. If we don’t like the finished product, you won’t see it.

Do you price match other companies?
We are very competitive. We will do everything we can to earn your business.

I already have products from somewhere else. Can you print on them?
We do not encourage our customers to supply their own items.

Is there anything you don’t print on?
Some items with unusual surfaces might not be printable.

Do you have a storefront?
Yes at 329 Main Street, Wallingford, CT 06492

What is your customer service policy?
Customer service is our # 1 priority. We will do whatever it takes to please our customers. We have been in business for over 30 years and plan to be around for many more.

faq